Alert June 13, 2022 Planned Activity Planned Actions: DevOps Tools Monthly Maintenance Impacted Application Development Organizations (ADOs): All ADOs and Ventech Planned Maintenance window: Saturday, June 18, 2022, 6:00 p. . The CCSQ Service Center is open Monday-Friday 8 a. For more information, view the Knowledge Article Titled: CCSQ Support Central: Ability for customers to send comments and reopen resolved tickets in CCSQ ServiceNow. No login required. 55. m. CCSQ Support Central. hhs. Help. Files for Fiscal Quarter 2 of 2023, with the reporting period of January 1, 2023, through March 31, 2023, will not be accepted after this deadline. This data element was previously identified as a CMS-CDC joint priority. ET. Title: Microsoft Word - Document1 Author: TaylorBain_7dqajfo Created Date:7/6/2023 CMS National Patient Registry for New Alzheimer’s Drugs Things to know for clinicians Medicare now covers Leqembi more broadly On April 7, 2022, CMS issued a National Coverage Determination (NCD) that covers monoclonalPatty (CCSQ Support Central) referred me to log this case here. gov, or by going to. com. EST and can be reached via phone at: (866) 288-8912, via email at: qnetsupport-esrd@cms. CMS-CCSQ Support for Author Role(s): adv. . Eastern Time and can be reached via phone at (866) 288-8912, email at q netsupport-esrd@cms. Eastern Time and can be reached via phone at (866) 288 - 8912, via email at qnetsupport -esrd@cms. to 8 p. 11. Author: Amy Castellani Created Date: 5/12/2022 9:39:49 AM. m. , the following morning, ET Impacted Application Development Organizations (ADOs): All ADOs Planned Downtime: None What To Expect: The Zscaler vendor will be performing. gov, or by going to CCSQ Support Central. ET. Note : CCSQ Support Central can also be accessed from the iQIES Help page. The CCSQ Service Center is open Monday-Friday 8 a. Clinical Standards and Quality (CCSQ) Service Center. The CCSQ Support Central link can be found at the bottom of each webpage under Get. Publicly Reported . gov CCSQ Support Central: Create a new ticket or track an existing ticket: om/ccsq_support_central More information on iQIES: Refer to the QIES Technical Support Office Contact Information. IdeaPortal: Feedback for future iQIES software development: CCSQ Support Central . hhs. FY 2024 IPPS/LTCH PPS Final Rule Overview for Hospital Quality Programs September 21, 2023June 7, 2022 Planned Activity Planned Actions: EBS Volume Encryption on PDHUB FMC / NGFW AZ2 – CHG0053870 Impacted Application Development Organizations (ADOs): All Planned Downtime: 6/13/2022, 11:30 p. hhs. gov, or by going to CCSQ Support Central. 11. to 8 p. CCSQ ServiceNow will display a new Login Failure page when customers have CCSQ ServiceNow login issues with the option to create and send a ticket directly to CCSQ Service Center via the CCSQ Support Central website to address their login issue. m. Share. Planned Downtime: Friday, June 3rd, beginning at 8:00 PM ET. is the powerful ticketing tool that the CMS Center for Clinical Standards & Quality (CCSQ) community uses for asking questions, reporting something not working. For general EQRS questions and questions about the ESRD Quality Incentive Program, please use the QualityNet. iQIES. The CCSQ Service Center is open Monday-Friday 8 a. CCSQ is primarily responsible for executing all national clinical, quality, and safety standards for healthcare facilities and. The CCSQ Service Center is open Monday-Friday 8 a. gov CCSQ Support Central: Create a new ticket or track an existing ticket: om/ccsq_support_central More information on iQIES: Refer to the QIES Technical Support Office The Payment Year (PY) 2024 End Stage Renal Disease Quality Incentive Program (ESRD QIP) Preview Period opened on July 17, 2023, and will remain open for approximately 30 days, closing on August 17, 2023. Creating and tracking tickets in CCSQ Support Central makes your workday a breeze! Visit CCSQ Support Central. hhs. under Medicare Part D prescription drug plans and Medicare Advantage prescription drug (MA-PD) plans be . The third key to successful reporting is to manage the IPFQR Program Notice of P articipation, or NOP. This is the fourth Centers for Medicare and Medicaid (CMS) led hospital quality improvement program since 2012. ET What To Expect: Disruptions, if any, should be limited to a few minutes during the maintenance window. com to learn how to withdraw from the IPFQR Program. If you need assistance with any other issues, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. This, in turn, defines what data. hhs. 72. For technical support: Contact the iQIES Service Center: Phone: 800-339-9313 . gov, or by going to CCSQ Support Central. CMS-CCSQ support for Functioning Data Class in USCDI V3 CMS-CCSQ is interested in advancing the capture of data related to disability status is critical for care. orgWe would like to show you a description here but the site won’t allow us. Contact Information. m. -8 p. CCSQ Support Central: Create a new ticket or track an existing ticket: CCSQ Support Central. you need assistance, add a message to the #hids-clouddevops-support Slack channel. New Features in EQRS Peritonitis Infections Module: On June 26, 2023, CMS released a Peritonitis Infections Module in EQRS. Eastern Time and can be reached via phone at (866) 288-8912, email at qnetsupport-esrd@cms. hhs. Starting Friday, April 29, at 8:30 PM ET, the following updates will be made to the CCSQ Support Central Home Page: • ‘Create Ticket’ and ‘Track Ticket’ buttons display at the top of the Home page. We strongly recommend ONC expand these notes to also include the surgical operation note (LOINC 11504-8). to 8 p. gov, or by going to CCSQ Support Central. July 13, 2022 Planned Activity Planned Actions: Upgrade AWS Production F5 load balancers to remediate vulnerabilities Impacted Application Development Organizations (ADOs): QualityNet Atlassian users Planned Downtime: Thursday, July 14, 2022, between 11:30 PM ET and 1:30 AM ET on Friday, July 15, 2022 What To Expect: Atlassian users. Software. Refresh CSAT: The Healthcare Quality Analytics and Reporting (HCQAR) Complete Statistical Analysis Table (CSAT) is a monthly dataset that provides state and national level claims data variables derived from Medicare Part A / Part B / Part. Submission Date (Optional) We would like to show you a description here but the site won’t allow us. CCSQ Support Central (to create a. Save time. CCSQ Service Center Email Addresses and Name Updates. Please note : Any changes made to a previously submitted form will change the submission date in EQRS and in turn may negatively impact facility compliance of the form. Due to the Payroll Based Journal (PBJ) quarterly deadline, the iQIES Service Center is projecting an. Any disclosure of PHI or PII should only be in accordance with, and to the extent permitted by, the Health Information Portability and. gov CCSQ Support Central (to create and track a ticket): The Center for Clinical Standards and Quality (CCSQ) Service Center: CCSQ Service Center hours of operation are Monday through Friday 8 a. Eastern Time and can be reached via phone at (866) 288-8912, email at q [email protected]. CMS-CCSQ Support for Facility/Organization Identifier: USCDI v4. Author: Natalie Saks Created Date: 3/9/2022 8:03:16 AM. to 8 p. m. gov . More information on. 2. Assignee: Mathematica EC eCQM Team Reporter: Anthony Brundige (Inactive) Votes: 0 Vote for this issue Watchers: 8 Start watching this issue. For more information, contact the iQIES Service Center at 1-800-339-9313, Monday through Friday, 8:00 AM–8:00 PM ET, or by email at: iqies@cms. hhs. to 8 p. Starting Saturday, May 1 4, 2022, CCSQ Service and Operations Support (SOS) Agents will have the ability to identify an . The CCSQ Data & Analytics space is the place to find resources related to data and analytics to support the CCSQ mission to improve outcomes, beneficiary experience of care, and population health and reduce health care costs. 0 to Lev. gov, or by going to CCSQ Support Central. m. Eastern Time and can be reached via phone at (866) 288-8912, email at [email protected] Author: Craig Taylor Created Date:QualityNet Communications Hub - QualityNet Communications Hub. – 2:30 a. Hospice Corporate and Third-Party Access. It is important to know who the author of the medical notes and information is for effective care coordination and care transitions. to 8 p. Exchange of this information nationwide fosters management of patients with disability to ensure all receive appropriate care. m. 2 Select iQIES Idea Portal from the Idea Portals top drop-down menu. : 800-339-9313 . Click. Version 4. Author: Jordan Burg Created Date: 8/23/2022 7:47:06 AM. ET What To Expect: Disruptions, if any, should be limited to a few minutes during the two-hour downtime. to 8 p. 9 (Cluster node: 52cf475d) Technical Support: Contact the iQIES Service Center: Phone: 888-477-7876 (select Option 1) Email: [email protected] provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. Thereto cans. ET. CMS-CCSQ Support for Author for USCDI v5 CMS-CCSQ recommends this Level 2 data element be added to USCDI v5. to 8 p. m. Content Tools. hhs. hhs. from Lev. 11Hit enter to search. Author: Amy Castellani Created Date: 6/28/2022 8:12:19 AM. This information confirms appropriate and high-quality care is provided in quality measurement, is relevant information required to support a. gov . HQIC stands for Hospital Quality Improvement Contractor. Eastern Time and can be reached via phone at: (866) 2888912- , via email at: qnetsupport-esrd@cms. ET. We recommend ONC support the exchange of. hhs. Hospice - MDS - Swing Bed Individual Access Technical Support: Contact the iQIES Service Center: Phone: 888-477-7876 (select Option 1) Email: iQIES@cms. gov, or by going to CCSQ Support Central. to 8 p. SPAM’ button. These. VISIT ccsQ Support Central e A ATLASSIAN QualityNet I Atlassian CMS . Email: qnetsupport. m. , M. as a condition for payment (§484. Launch/Help Questions . Any disclosure of PHI or PII should only be in accordance with, and to the extent permitted by, the Health Information Portability and. Author: Amy Castellani Created Date: 5/20/2022 10:33:59 AM. A communication will be sent out once the environment is available. hhs. The CCSQ Service Center is open Monday-Friday 8 a. From this site, you can contact Introducing CCSQ Support Central, a new dimension of service for our healthcare community and beyond! (ISG) Session #28 . Eastern Time and can be reached via phone at: (866) 288-8912, via email at: [email protected], or by going to CCSQ Support Central. By Email: [email protected]. IdeaPortal: Feedback for future iQIES software development: CCSQ Support Central . Instructions on how to access the PIPR are available on the Expanded HHVBP Model. With the move toward patient-centered care, there could be multiple contributors of data including. July 7, 2022 Planned Activity Planned Actions: QualityNet Atlassian SSL Certificate Updates Impacted Application Development Organizations (ADOs): QualityNet Atlassian users Planned Downtime: Thursday, July 7, 2022, between 8:00 PM and 9:00 PM ET What To Expect: QualityNet Atlassian users may have their sessions briefly disconnected during. Coming Soon: Live Chat . VISIT ccsQ Support Central e A ATLASSIAN QualityNet I Atlassian CMS . to 8 p. The CCSQ Data & Analytics space is the place to find resources related to data and analytics to support the CCSQ mission to improve outcomes, beneficiary experience of. m. gov CCSQ Support Central: Create a new ticket or track an existing. , email, phone, or CCSQ Support Central). CMS-CCSQ Support for Facility Address for USCDI v5 CMS-CCSQ recommends this Level 2 data element be added to USCDI v5. December 2023 Town Hall Event. 20. Surgical notes are important to ensure patient access to data, as. CCSQ Center for Clinical Standards and Quality HARP HCQIS Access Roles and Profile CEHRT Certified Electronic Health Record Technology HCQIS Health Care Quality Information Systems. m. MIPS-eligible clinicians who participated in the Quality Payment Schedule in 2022 can offer additionally update data until 8 p. Available in iQIES: April 2023 Pre-Implementation Performance Reports (PIPRs) The April 2023 Pre-Implementation Performance Report (PIPR) is available to download from the Internet Quality Improvement Evaluation System (). Due to the anticipated increase in volume at the CCSQ Service Center and to minimize a backlog, please use only one. Visit CCSQ Support Central Today! enter to search. – 7:30 a. ET. The PACIO Community believes these four data elements (only referencing Living Will here) and. Introducing CCSQ Support Central, a new dimension of service for our healthcare community and beyond! (ISG) Session #28 . gov . 1K views 1 year ago CCSQ ServiceNow Videos. June 7, 2022 Planned Activity Planned Actions: EBS Volume Encryption NGFW AZ1 – CHG0053869 Impacted Application Development Organizations (ADOs): All Planned Downtime: 6/15/2022, 11:30 p. png ATT00001. to 8 p. 1 What are the user roles I can have? There are five user roles with varied permissions that are associated with aIf you need technical assistance for EQRS, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. gov, or by going to CCSQ Support Central. m. gov To unsubscribe send an email with a subject of "Unsubscribe" to [email protected] Center for Clinical Standards and Quality (CCSQ) Service Center: CCSQ Service Center hours of operation are Monday through Friday 8 a. CCSQ Support Central: Create a new ticket or track an existing ticket: om/ccsq_support_central More information on iQIES: Refer to the QIES Technical Support Office (QTSO) and the Quality, Safety, & Education Portal (QSEP). m. Email: [email protected] hospitals participating in the Hospital Inpatient Quality Reporting (IQR) and/or Medicare Promoting Interoperability Programs, the deadline to submit data for the mandatory Safe Use of Opioids-Concurrent Prescribing electronic clinical quality measure and three self-selected eCQMs, for three self-selected quarters (Q) of calendar year (CY). Help. 71. FIND US ONLINECCSQ ServiceNow Guided Tour. Eastern Time and can be reached via phone at (866) 288-8912, email at q netsupport-esrd@cms. Mobile Search. Monday-Friday 8 a. We would like to show you a description here but the site won’t allow us. gov, or by going to CCSQ Support Central. Automated Survey Processing Environment. ET What To Expect: Disruptions, if any, should be limited to a few minutes during the maintenance window. Hospital Inpatient Support Team (844) 472-4477. m. For technical support: Contact the iQIES Service Center: Phone: 800-339-9313 Email: iQIES@cms. This provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. Route for USCDI v5 CMS-CCSQ recommends this data element currently at Level 2 be added to USCDI v5. Quarterly Deadline. Author: Amy Castellani Created Date: 9/9/2022 11:07:53 PM. 7/6/2023 CMS National Patient Registry for New Alzheimer’s Drugs Things to know for clinicians Medicare now covers Leqembi more broadly On April 7, 2022, CMS issued a National Coverage Determination (NCD) that covers monoclonal For technical support: Contact the iQIES Service Center: Phone: 800-339-9313 . Attachments. hhs. gov To unsubscribe send an email with a subject of "Unsubscribe" to [email protected]/ccsq_support_central Refer to the QIES Technical Support Office (QTSO) and the Quality, Safety, & Education Portal (QSEP). End-Stage Renal Disease (ESRD) Outreach, Communication, and Training (EOCT)This provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. m. gov, or by going to CCSQ Support Central. gov, or by going to. gov, or by going to CCSQ Support Central. com. gov. g. hhs. m. gov, or by going to. Eastern Time and can be reached via phone at (866) 288-8912, email at q [email protected], or by going to CCSQ Support Central. CCSQ Support Central: Create a new ticket or track an existing ticket: om/ccsq_support_central. from the CCSQ Service Center or related programs. m. gov, or by going to CCSQ Support Central. hhs. Planned Downtime: Friday, July 8th, beginning at 8:00 PM ET. m. It can be attained at call at 1-866-288-8292, by e-mail under:VISIT ccsQ Support Central e QualityNet I HARP CMS . m. Content Tools. gov CCSQ Support Central (to create and track a ticket): Technical Support: Contact the iQIES Service Center: Phone: 888-477-7876 (select Option 1) Email: [email protected] provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. CCSQ Support Central (to create and track a ticket): m/ccsq_support_central :. The CCSQ Service Center is open Monday-Friday 8 a. 1K subscribers. To create a ticket online or track an existing ticket, please go to the CCSQ Support Central. 205(c)). -8 p. Submit questions and check the status of your tickets at CCSQ Support Central . gov CCSQ Support Central: Create a new ticket or track an existing ticket: om/ccsq_support_central More information on iQIES: Refer to the QIES Technical Support Office Quick Reference Guide for QualityNet Jira/CCSQ ServiceNow Integration Incident Management Onboarding Form Quick Reference Guide for GitHub Integration Need Help ? There are several avenues of support available to you: CCSQ Support Central: Provides you with multi-program support to submit a new ticket, and track the status of an existing case, We would like to show you a description here but the site won’t allow us. Standards and Quality (CCSQ), we submit the following recommendations for the United States . We would like to show you a description here but the site won’t allow us. The CCSQ Service Center is open Monday-Friday 8 a. Surgical notes are important to ensure patient access to data, as. CMS continues to support the USCDI as the central mechanism in defining the foundational set of electronic health information for interoperable health exchange. Center for Clinical Standards and Quality (CCSQ) Support Central Customer Satisfaction Survey (CMS-10818) Agency IC Tracking Number: CCSQ : IC Status: New :. All required fields are marked with an asterisk (*) Provider Data Specification *. 06/29/2022 20. gov, or by going to CCSQ Support Central. Patty (CCSQ Support Central) referred me to log this case here. QIES Technical Support Office. Online Help Keyboard Shortcuts Feed Builder What’s newQualityNet Q&A T ool, CCSQ Service Center or ESRD Network. VISIT ccsQ Support Central @ QualityNet I FileCloud CMS CENTERS FOR MEDICARE & MEDICAID SERVICES . to 8 p. 3 to remediate vulnerabilities – CHG0053993 Impacted Application Development Organizations (ADOs): ADOs and Ventech (all F5-hosted URLs) Planned Downtime: 7/20/2022, 12:30 a. Technical Support WELCOME TO CCSQ SUPPORT CENTRAL Your one-stop shop for Customer Support Create Ticket Create a new ticket To send a question or issue to the Service Center, please click the button below and complete the questions on the following page. m. A ticket will be generated on your behalf and an agent willCreating and tracking tickets in CCSQ Support Central makes your workday a breeze!Visit CCSQ Support Central Today!CCSQ Support Central can also be accessed from the iQIES Help page. CCSQ Support Central. 0 August 11, 2023 1. gov, or by. gov . CCSQ Support Central Hospital IQR Program and Policy. gov CCSQ Support Central (to create and track a ticket):This provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. 2 Select iQIES Idea Portal from the Idea Portals top drop-down menu. gov or 1-866-288-8912. Eastern Time and can be reached via phone at (866) 288-8912, email at qnetsupport. m. m. Emergency Department Notes should be a distinct clinical note data element to distinguish data from other Progress Notes, for the purposes of coordination of care and care continuity for routine exchange. -8:00 p. Author: Amy Castellani Created Date: 8/2/2022 9:02:47 AM. to 8 p. This will replace the existing ‘Logout Successful’ message. m. CCSQ QualityNet has a large support community. m. The CCSQ Service Center is open Monday-Friday 8 a. Project Lead, Hospital IQR Program Inpatient Value, Incentives, and Quality Reporting (VIQR) Outreach and Education Support Contractor. _____CMS-CCSQ Continued Support for Encounter Identifier CMS-CCSQ recommends reclassification of this data element to Level 2 and continues to find value in the addition of the data element to USCDI. In the meantime CCSQ is improving cross-program analytics so data collected by systems like the Hospital Inpatient Quality Reporting. gov, or by going to CCSQ. Visit CCSQ Support Central Today!. hhs. All required fields are marked with an asterisk (*) Provider Data Specification *. Technical Support: Contact the iQIES Service Center: Phone: 888-477-7876 (select Option 1) Email: [email protected]. Hours: Monday - Friday | 8am - 8pm ET. Moderator. gov , or by going to CCSQ Support Central . ESRD Network Assistance with: Editing the . EQRS serves as a collection system for dialysis facility, patient demographics, and clinical data, calculates Medicare coverage periods, and measures and scores the quality of care dialysis facilities provide. It can be reached by phone at. We would like to show you a description here but the site won’t allow us. to 8 p. The objective of the EQRS system is to stimulate and support significant improvement in the quality of dialysis care. m. m. to 8 p. hhs. This provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. If you are having technical issues with the EQRS user interface, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. CMS encourages clinicians to submit 2022 MIPS performance period data early to allows wide regarding time on QPP Server Center assistance if needs. gov, or by going to CCSQ Support Central. If you need assistance with any other issues, please contact the Center for Clinical Standards and Quality (CCSQ) Service Center. Medicare eligible hospitals and critical access hospitals participating in the Medicare Promoting Interoperability Program may contact the CCSQ help desk for assistance at [email protected]. CMS-CCSQ Support for Surgical Notes for USCDI v5 CMS-CCSQ strongly recommends either expanding the current Procedure Notes data element that is in USCDI to include the Surgical Operation Note (LOINC 11504-8) in addition to Non-Operative Procedure Notes or consider adding the distinct Operative Note data element that is at. m. Powered by Atlassian Confluence 7. m. gov CCSQ Support Central: Create a new ticket or track an. I am a. If you need additional information, contact us: Phone: 1-866-288-8914 Slack: #help-service-center-sos Email: ServiceCenterSOS@cms. Quarterly Deadline. m. CSQ Consult - Suite 7, 1 Carmichael Place, Edinburgh, Midlothian, EH6 5PH © CSQ Consult - All Rights Reserved. m. ET and can be reached via phone at (866) 288-8912, email at . All files must be submitted by August 14, 2023, at 11:59 p. Most recently, we have been advised that the CCSQ team working on MIPS Feedback confirmed that there is an issue with “duplicate services appearing in the patient-level data file. to 8 p. to 8 p. m. Ecole Intermédiare Central Middle School is a community. m. HL7 FHIR Central Cancer Registry Reporting Content. D. A facility, or organizational, identifier is critical for providing context for granular patient data and supports tracking data back to organizations—this type of contextual data element ensures usability of interoperable clinical data. CCSQ Support Central. The Centers for Medicare & Medicaid Services are attempting to identify a central data source across government for collecting information on the most vulnerable populations to ensure health equity. Note: To view Knowledge Articles you will need toand Quality (CCSQ) Service Center. What To Expect: If you have not saved your tables, please make sure to do so. Please contact Todd Bergstrom at the Association office if you have any questions. gov . Impacted Application Development Organizations (ADOs): All HARP-integrated ADOs. ET. iQAN FAQs Version 1. The CCSQ Service Center is open Monday-Friday 8 a. m. CCSQ Strategies ISG Playbook One SOG Game Plan Programs/LOBs Enterprise Services EQRS HQR iQIES QIES QIO SOG Atlassian CCSQ QNet Library CCSQ QNet Library APIs Communications Data & Analytics DevOps & Cloud Human-Centered Design IT Governance Lean-Agile Center of Excellence Portfolio Management QNet Chat. Seen 26 times between May 12th, 2020 and November 2nd, 2022. m. This provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing the Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. Starting Saturday, May 28, 2022, CCSQ Service Center will introduce new CMS email addresses for the . m. to 8 p. CMS iQIES MDS FAQs . (below. This is to ensure that your information will be saved throughout the maintenance process. 71. Beginning December 19, 2022, the Service Center will be offering a new Chat feature as another method for customers to contact them for assistance. gov. Give Feedback Technical Support WELCOME TO CCSQ SUPPORT CENTRAL Your one-stop shop for Customer Support Create Ticket Create a new ticket Support Central. hhs.